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Presentation over Business Communication
Communication is the process in which a message is sent from the sender to the receiver through a medium. The sender encodes the message and the receiver decodes it, then gives feedback.
Business communication differs from other types of communication not by its means but by its objectives.
Business communication is the transmission of information within the business environment. the information may be transmitted – sent and received between or among individuals.
Importance of Business Communication
- Businesses depend on communication.
- Good communication is key to business success.
- Businesses communicate:
Goals of Business Communication
- Getting a message through (receiver understanding)
- Receiver response (feedback)
- Favorable relationship
- Establishing goodwill
Types of Communication
In this type of communication, the professional uses language as a vehicle of communication:
- Oral communication: A face-to-face interaction between the sender and the receiver
- Written Communication: The sender uses the written mode to transmit his or her message (eg: writing reports and e-mails)
When a message is communicated without using a word, the process requires nonverbal cues to be transmitted and received. eg: Facial expressions, posture, eye contact, walk, person’s voice, sign language, etc.
Communication involves both verbal and non-verbal forms!
Download Business Communication Course PDF
Full Course Business communication
introduction to business communication
Bad news letter
Good news letter
inquiry and response letters
Other English Studies Modules
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- Reading Comprehension and Précis 2
- Composition I
- Grammar 2
- Oral communication
- Readings in Culture
- Business Communication