Last Updated on July 26, 2023 by eBoik
Download free full course of Business Communication S2 PDF. Bachelor Degree in English Studies. Plus exercises, multiple-choice questions (MCQ questions), and exams with solutions and ebooks… Everything in PDF, Everything is free.
Presentation over Business Communication

Introduction
Communication is the process in which a message is sent from the sender to the receiver through a medium. The sender encodes the message and the receiver decodes it, then gives feedback.
Business Communication
Business communication differs from other types of communication not by its means but by its objectives.
Business communication is the transmission of information within the business environment. the information may be transmitted – sent and received between or among individuals.
Importance of Business Communication
- Businesses depend on communication.
- Good communication is key to business success.
- Businesses communicate:
- Internally
- Externally
Goals of Business Communication
- Getting a message through (receiver understanding)
- Receiver response (feedback)
- Favorable relationship
- Establishing goodwill
Types of Communication
Verbal communication
In this type of communication, the professional uses language as a vehicle of communication:
- Oral communication: A face-to-face interaction between the sender and the receiver
- Written Communication: The sender uses the written mode to transmit his or her message (eg: writing reports and e-mails)
Non-verbal communication
When a message is communicated without using a word, the process requires nonverbal cues to be transmitted and received. eg: Facial expressions, posture, eye contact, walk, person’s voice, sign language, etc.
Communication involves both verbal and non-verbal forms!
…..
Download Business Communication Course PDF
Full Course Business communication
introduction to business communication
presentation techniques
resume
telephoning
application letter
Bad news letter
Business Memo
business report
complaint letter
Good news letter
inquiry and response letters
Other English Studies Modules
Turn to the main English Studies page to see all the modules (courses, summaries, exercises, exams, books).
Or visit the courses we offer from the links below:
- Reading Comprehension and Précis 2
- Composition I
- Grammar 2
- Oral communication
- Readings in Culture
- Business Communication